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Frequently Asked Questions
FAQs
Perguntas frequentes
General
Setting up FAQs
How long does shipping take?
Shipping usually takes 5–15 business days, depending on your location. You will receive a tracking number once your order is shipped.
How can I track my order?
Once your order is shipped, you will receive an email with a tracking number to follow your package in real time.
Can I return a product if I don’t like it?
Yes, we offer returns within 7–14 days after delivery, as long as the product is unused and in its original packaging.
What payment methods do you accept?
We accept major credit cards and secure online payment methods to ensure a safe checkout experience.
How can I contact customer support?
You can contact our support team via email or contact form. We usually respond within 24–48 hours.
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